Privacy Policy

This Privacy Policy explains how South Bay Auto Glass Co. ("we," "us") collects and uses information when you visit southbayautoglassco.com, call us or request a quote.

Information we collect

• Information you give us: your name, phone number, vehicle details, city, and any notes you include in a quote request or share on a call. When you book service, we may also collect your service address, VIN and insurance details.
• Technical information: like most websites, our hosting provider automatically logs basic technical data such as IP address, browser type and pages visited, for security and reliability.

How we use it

• To respond to your request, quote you and schedule service.
• To order the correct glass and parts for your vehicle.
• To file and process insurance claims when you ask us to.
• To keep records of work performed, including for warranty purposes.

How we share it

We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We share information only as needed to provide your service: with your insurance company or its claims administrator (when you ask us to bill them), with parts suppliers (vehicle details only), and with service providers who help us run our business, such as website hosting. We may also disclose information when required by law.

Third-party services on this website

This website is hosted on Cloudflare. Its fonts and images are served from our own domain, and we don't use advertising trackers on this website.

Your California privacy rights

If you are a California resident, you may ask us what personal information we hold about you, ask us to correct or delete it, and you will not be treated differently for making a request. To make a request, call us at (424) 336-1200. We will verify your identity before acting on it.

Data retention and security

We keep service and insurance records for as long as needed for warranty, tax and legal purposes, then delete them. We use reasonable safeguards to protect your information, but no method of transmission or storage is completely secure.

Children

This website is not directed to children under 16, and we do not knowingly collect their information.

Changes

We may update this policy. The effective date at the top of this page shows when it last changed.

Contact

Questions about privacy? Call us at (424) 336-1200.